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Policy

Last updated: April 2026

1. Who We Are

OxiusPro operates under the domain zerointerval.store. We supply permanent outdoor sauna, spa and kitchen structures to residential, villa and estate clients worldwide.

For privacy-related requests, contact us at: service@zerointerval.store

2. What Data We Collect

We collect personal data only when you actively submit it through our contact or order forms. This includes:

  • Full name
  • Email address
  • Country or region
  • Product interest or order specification details
  • Any additional information you choose to include in your message or project notes

We do not collect data automatically through tracking cookies or third-party analytics pixels beyond what is described in Section 5.

3. Why We Collect Your Data

We collect and process your data for the following purposes:

  • To respond to your product information request or order specification
  • To prepare and issue a pro-forma invoice
  • To coordinate delivery, installation and after-sales support
  • To maintain records of confirmed orders and warranty claims

We do not use your data for unsolicited marketing communications.

4. Legal Basis for Processing

We process your personal data on the basis of:

  • Consent: When you tick the acceptance checkbox on our forms.
  • Contractual necessity: When processing is required to fulfil an order or prepare a quotation.
  • Legitimate interest: For managing warranty claims and after-sales correspondence.

5. Cookies & Analytics

Our website may use standard WordPress and server-side cookies for session management and security. If Google Analytics or Google Search Console is connected, anonymised usage data may be collected by Google in accordance with Google's Privacy Policy.

We do not use retargeting cookies, Facebook Pixel, or other behavioural tracking tools.

6. Data Sharing

We do not sell, rent or trade your personal data. We may share data with:

  • Certified local installation partners, solely to coordinate delivery and assembly
  • Our production facilities, to the extent required to manufacture your order
  • Email service providers used to manage transactional communications

All third parties are required to handle your data in accordance with applicable data protection law.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purpose for which it was collected. For confirmed orders, we retain relevant records for a minimum of 5 years for warranty, legal and accounting purposes.

Enquiries that do not result in an order are retained for a maximum of 12 months.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right of access: Request a copy of the data we hold about you.
  • Right of rectification: Request correction of inaccurate data.
  • Right of erasure: Request deletion of your data, subject to legal retention obligations.
  • Right to restrict processing: Request that we limit how we use your data.
  • Right to data portability: Request your data in a structured, machine-readable format.
  • Right to object: Object to processing based on legitimate interest.

To exercise any of these rights, use our Privacy Request form.

9. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. Our website is served over HTTPS. Form submissions are processed via encrypted channels.

10. International Transfers

OxiusPro serves clients worldwide. Your data may be processed in countries outside your own jurisdiction. Where this occurs, we ensure appropriate safeguards are in place in accordance with applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of our website after any update constitutes acceptance of the revised policy.

12. Contact

For any privacy-related questions or requests, contact us at: